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How to Ask Customers for Online Reviews
Online consumer reviews have become crucial for attracting and converting new customers of senior living communities and home care agencies. How many great consumer reviews are posted online about your business?

Is fear, awkward discomfort, or a lack of training holding your staff back from seizing opportunities to ask for reviews from your happy customers? Does your team understand best practices for achieving excellent 5-star reviews online with ease?

In this Digital Marketing Academy featuring Emily A. Hay of Hay There Social Media, we'll discuss specific tactics and scripting to help your staff to be comfortable and effective in building your online reviews collection. Caring's Denise Graab will also share how to leverage Caring.com services to do outreach to potential reviewers and rapidly grow your business' reviews profile.

The session is free of charge but space is limited. Register today to save your spot.

Aug 12, 2021 11:00 AM in Pacific Time (US and Canada)

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Speakers

Emily A. Hay
Founder @Hay There Social Media
With a background in marketing and a sales career in corporate America, Emily A. Hay paved her own way by using social media as her vehicle back in 2010 when even large companies were just testing the social media waters. Emily and the all-female team at Hay There Social Media pride themselves on authentically connecting clients with their target audiences on social media because they are members of the audience. Some specialties include social media strategy, content creation, community management, online customer service, paid social and social metrics. Emily and her team deliver measurable results for clients and their experience touches the senior living and senior care industry.